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What is the shelf life of Yves Botanicals products, and how should I store them to ensure maximum longevity?At Yves Botanicals, we take pride in the freshness and efficacy of our botanical skincare essentials. Our products have a shelf life of 1 year after opening. If unopened, they remain potent and effective for up to 30 months after the manufacturing date. To ensure your products last as long as possible, we recommend storing them away from direct sunlight and excessive heat. Following these guidelines will help maintain the integrity and benefits of our botanical formulations.
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What makes Yves Botanicals’ products different from other beauty care products on the market?Yves Botanicals stands out in the beauty care market due to our unwavering commitment to being vegan and cruelty-free. All our products are plant-based and meticulously crafted without any animal-derived ingredients. This means you can enjoy our Botanical Skin Care Essentials with the assurance that no animals were harmed or used in the production process. Additionally, we prioritize high-quality botanical ingredients to ensure our formulations are not only ethical but also highly effective and nourishing for your skin. By choosing Yves Botanicals, you're not only caring for your skin but also supporting a more compassionate and sustainable approach to beauty.
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How may I contact Customer Service at Yves Botanicals?If you have any inquiries or require assistance with your order, our Customer Service team at Yves Botanicals is here to help. You can reach us via email at info@yvesbotanicals.com. We are committed to providing timely and comprehensive support to ensure your experience with our botanical skincare essentials is exceptional. Whether you have questions about our products, need help with an order, or seek personalized skincare recommendations, do not hesitate to contact us. Our team typically responds within 24-48 hours during business days.
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What is the shipping process for orders placed with standard shipping at Yves Botanicals?At Yves Botanicals, we strive to ensure a smooth and efficient shipping process for our botanical skin care essentials. Orders are processed Monday through Friday, excluding holidays. If you place an order with standard shipping, it will typically ship out within 1-2 business days from the date of purchase during this season. Once your order is on its way to you, we will send you an email with tracking details so you can monitor its progress. We are committed to providing our customers with timely updates and exceptional service throughout the shipping process.
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What regions does Yves Botanicals ship to?Yves Botanicals currently ships to all 50 Domestic United States locations and Canada. As an online beauty care product store specializing in botanical skin care essentials, we are committed to ensuring our customers receive their orders promptly and efficiently. We utilize reliable shipping services to deliver our products, allowing you to enjoy our premium botanical skin care products no matter where you are within these regions. Please note that we are continually exploring opportunities to expand our shipping destinations, so stay tuned for updates.
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What are the shipping costs and methods?We offer free Standard shipping on all domestic orders of $30 or more. There is a flat rate of $2.95 for Standard shipping on domestic orders under $30. If you prefer a faster delivery, you can select UPS Express for an additional flat rate of $9.99 at checkout. Weekday delivery only with holidays excluded. Note: Expedited shipping is not available to PO Boxes, Hawaii, Alaska, the US territories, or APO/FPO/DPO addresses. Orders to these locations will go Standard Shipping. We offer free Standard shipping on orders to Canada of $50 or more. There is a flat rate of $6.95 for Standard shipping on orders under $50. Express Shipping $19.99
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